Overview

Values being created

"It is good to rub and polish our brain against that of others." – Montaigne

"Long conversations with pals when neither you nor they have had a drink can be a test of palship." – P.J. O'Rourke

Your People Skills 360

Targeted market

"I like to talk with people who express my thoughts clearly." – Unknown

Brief history

"The greatest compliment that was ever paid me was when someone asked me what I thought, and attended to my answer." – Henry David Thoreau

"The dead might as well try to speak to the living as the old to the young." – Willa Cather

Milestones completed and future plans

"I think that one possible definition of our modern culture is that it is one in which nine-tenths of our intellectuals can't read any poetry." – Randall Jarrell

Communication Management Skills

"A good memory and a tongue tied in the middle is a combination which gives immortality to conversation." – Mark Twain

"Never mistake legibility for communication." – David Carson

"Man is least himself when he talks in his own person. Give him a mask, and he will tell you the truth." – Oscar Wilde

"Telling lies is a fault in a boy, an art in a lover, an achievement in a bachelor, and second nature in a married woman." – Helen Rowland

"Humor is the good natured side of truth." – Mark Twain

"Never attribute to malice what can be adequately explained by stupidity." – Nick Diamos

Growth Strategy

Product

"Good communication is as stimulating as black coffee, and just as hard to sleep after." – Anne Morrow Lindbergh

Operational plan

"The tongue is the only instrument that gets sharper with use." – Washington Irving

"When a thing is funny, search it carefully for a hidden truth." – George Bernard Shaw

"If you can't say anything nice about a man, let's hear it." – Unknown

"I don't care what is written about me so long as it isn't true." – Dorothy Parker

Development risk

"Nothing is so simple that it cannot be misunderstood." – Freeman Teague Jr.

"Even if you do learn to speak correct English, whom are you going to speak it to?" – Clarence Darrow

Risk management strategy

"It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt." – Mark Twain

Growth risk

"Super-competence is more objectionable than incompetence." – Murphy's Law: Peter's Observation

"I am so clever that sometimes I don't understand a single word of what I am saying." – Oscar Wilde

"I am always ready to learn, but I do not always like being taught." – Winston Churchill

Risk management strategy

"One advantage of talking to yourself is that you know at least somebody's listening." – Franklin P. Jones

Other risks

"A little sincerity is a dangerous thing, and a great deal of it is absolutely fatal." – Oscar Wilde

"Every man has a right to utter what he thinks truth, and every other man has a right to knock him down for it." – Samuel Johnson

Risk management strategy

"Grains of truth, if pounded and cooked, are easier to digest. They are also healthier – for you." – Vadim Kotelnikov

"If you are going to tell people the truth, be funny or they will kill you." – Billy Wilder

Markets

Analysis

"Everybody lies, but it doesn't matter since nobody listens." – Nick Diamos

"Some read to think, these are rare; some to write, these are common; and some read to talk, and these form the great majority." – Charles Caleb Colton

"Advice is like castor oil, easy enough to give, but dreadfully uneasy to take." – Josh Billings

"No one so thoroughly appreciates the value of constructive criticism as the one who is giving it." – Arthur Robinson

"The right to be heard does not automatically include the right to be taken seriously." – Hubert H. Humphrey

"The really important things are said over cocktails and are never done." – Peter F. Drucker

Competition

"There is nothing so annoying as to have two people talking when you're busy interrupting." – Mark Twain

"Most conversations are simply monologues delivered in the presence of a witness." – Margaret Miller

"A bore is a person who talks when you wish him to listen." – Ambrose Bierce

"Only one fellow in ten thousand understands the currency question, and we meet him every day." – Kin Hubbard

"My wife has a slight impediment in her speech. Every now and then she stops to breathe." – Jimmy Durante

"It is only the intellectually lost who ever argue." – Oscar Wilde

"Never argue at the dinner table, for the one who is not hungry always gets the best of the argument." – Richard Whately

"If you can't answer a man's argument, all is not lost; you can still call him vile names." – Elbert Hubbard

"It is only the intellectually lost who ever argue." – Voltaire

Marketing strategy

"I like to do all the talking myself. It saves time, and prevents arguments." – Oscar Wilde

"A good good listener is not only popular everywhere, but after a while he knows something." – Wilson Mizner

"Lying has a kind of respect and reverence with it. We pay a person the compliment of acknowledging his superiority whenever we lie to him." – Samuel Butler

Funds Required and Uses

"When a fellow says it ain't the money but the principle of the thing, it's the money." – Artemus Ward

Financial Projections

"A billion here, a billion there, and pretty soon you're talking about real money." – Everett Dirksen